SixSecrets

Six Secrets to
Better IT Service

Insider knowledge direct from the industry, delivered as six easily implemented strategies - securing your business better IT support, more growth and less frustration

Secret 1

Make absolutely sure that YOU understand, and can clearly define, your own IT Support Service requirements.

Secret 2

Never assume that all IT service providers are the same and that technical prowess is all you need.

Secret 3

Beware of choosing an IT support provider because of lower hourly rates or ‘all-inclusive’ service fees.

Secret 4

What to do if you realise your current provider is not a good fit - or how to prevent this in the first place.

Secret 5

Once onboarded, don’t assume that there will be no more challenges with your IT systems.

Secret 6

Remember you’ll still need to be involved to ensure you get the service you want.

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